METHODS AND TECHNIQUES
OF TRAINING
Employee training is one of the
most critical parts of the employee experience. When a new employee starts,
they’re a sponge, ready to absorb information about your company, your policies
and procedures, and their role and responsibilities. Existing employees also
need ongoing training to learn new skills, improve existing ones and continue
to grow over time. But what’s the best way to facilitate the training process?
Technological advancements have
revolutionized the training industry, giving managers more training method
options than ever. Companies now have access to all kinds of digital tools like training
videos and computer-based training, and can still leverage
tried-and-true methods like traditional classroom training.
1. Instructor-led classroom training: Classroom-style training is the most traditional and widely used training method, accounting for 42% of a company’s training hours on average and used exclusively or mostly (90% to 100% of the time) by 13% of organisations. This method mimics other educational environments like a college course. A subject matter expert or training manager prepares a classroom experience – usually a lecture-style presentation with a PowerPoint as a visual accompaniment – and presents in front of a group of trainees.
2. Job Instruction Training: Many jobs consist of a
logical sequence of steps and are best taught in this manner- step-by-step.
This step-by-step learning has been called job instruction training. It
involves listing all necessary steps in the job, each in its proper sequence.
Alongside each step, “key point” can also be described. The steps show what is
to be done, while the key points show how it is to be done – and why. The JIT
involves the many objectives.
3. Interactive methods: This training method
takes classroom-style lectures to a new level by adding interactive and group
activities to the training experience. Popular interactive methods include
small group discussions, case study reviews, role playing, quizzes and
demonstrations. Since 1 in 3 employees say training is
often uninspiring and prohibits learning, this approach is a great way to add
fun, engaging experiences to the training process.
Interactive
training can be highly effective because it combats the one-directional
transfer of knowledge that comes with lecture-style training; by empowering
conversation and group interaction, you not only keep the energy high, but
allow participants to all learn from each other.
4. Hands-on training: Hands-on training skips
the conceptual and dives right into the practical, allowing trainees to quickly
get their hands on whatever they’re learning. This approach is widely preferred
by employees; 52% of adult say the best way to
learn is through active participation. On top of being well-received by
trainees, hands-on learning also has several other advantages. It’s often a
quicker process because you dive in on day one. It can also boost knowledge
recollection; long days in a training lecture may leave some trainees fried,
but hands-on training requires focus, which can improve information retention.
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