TOOLS
OF PUBLIC RELATION
1. Press Release: The
most widely used PR tools consist of news release. It covers news, which is
important at the time of release. Topics may include the announcement of a new
product, appointment of key personnel, obtaining of a major contract,
establishment of scholarship funds etc.
2. Press Kit: It
is publicity material for the distribution to the media at press conference or
open house. Such a kit includes a basic fact sheet if information about the
event, a programme or schedule of activities, news story about the event for
the broadcast and print media along with the photos and brochures.
3. Photography: Photos of event/ products in use or newly
appointed chief executive may create interest in news story. In fact, the photo
tells the story faster. Photo should be of good quality and needs little or no
explanation. Typed caption should described the subject of the photos and
accurately describe the people shown.
4. Feature Article: Many
business and trade journals give feature article about companies, their
achievement, product and service. PR persons the publication’s staff, or the
third party such as free-lance writes may write such articles.
5. Printed Materials: Printed
material are used extensively in public relations and advertising. They may be
brochures, or pamphlets about the company or its products. Letter to customers,
inserts or enclosures, that accompany monthly statements, the annual report to
shareholders and other reports.
6. House Material: It
is a publication about the happening and policies of the company. An internal
house organ is for the employees only. External house publication go to company
connected people. They may take the form of a goodwill, increase sale or mound
public opinion. A well-established house organ can do a great deal to motivate employee
and appeal to customers. However, writing, printing and distributing can be
expensive and very time consuming.
7. Posters, Exhibits and Bulletin Board: Poster are used internally to stress security, reduction
of waste, good housekeeping, and courtesy. Externally they can impart
production information or other news of interest to the customers.
Companies can use exhibits to describe the organisation’s
history, present new product, show how product are made or explain future
plans. Exhibits are often prepared for local fairs, colleges, universities and
trade shows.
8. Audio-visual Material: Audio-visual material can take many forms including audio
and video CDs and cassettes, slide, films, and filmstrips etc. They can be used
for sales, training or public relations.
9. Speeches: Speeches
are another important tool for building favourable company image. The company
executives usually give talks at trade association and product image or arrange
sales meeting by carefully choosing expert person to give speeches and also by
using speech writers to help improve the quality of speeches.
10. Sponsorship: Companies
can promote their brand and corporate name by sponsoring sports and cultural
events.
11. Public Service Activities: Companies can build goodwill by contributing money and
time on good causes such as hospitals, old age homes, educational institution.
12. Events: Companies
can draw attention to new product or other company activities by arranging
special events such as press conference, seminars, trade shows contest and
competition and anniversaries etc.
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