CHARACTERISTICS OF MARKETING AUDIT
1. Periodic: Marketing
audit should be conducted regularly and not just merely at the time of crisis.
In all situations marketing audit can benefit the companies to improve the
situation.
2. Comprehensive: Marketing
audit extents to all the marketing activities of the company. If it confines to
only few activities, it would be called functional audit. Although functional
audit is useful, sometimes is may mislead to management, as it may not be able
to detect the root cause of the problem.
3. Independent: Although
marketing people from within the company can conduct marketing audit. However,
there will be more predictability, and objective if it is conducted by an
independent and experienced consultant.
4. Systematic: The
marketing audit is a systematic examination of organisation’s environment,
strategies and objectives. The audit indicates the most needed improvement,
which can be incorporated in the short and loge term improvement plans to
improve marketing effectiveness.
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