BRAND EQUITY
Brand
Equity is the financial value of a brand. Brand equity is the value a brand
adds to a product. Brands vary in the amount of power and value they have in
the marketplace. At once extreme are brands that are not known by most buyers.
Then there are brands for which buyers have a fairly high degree of brand
awareness. The word ‘Reebok’ on a shoe adds value to it. Beyond a
product’s value is its potential to do what it’s supposed to do. A brand adds
value to that product through its name awareness and its favourable perception.
Brand equity has a positive aspects of a product. If the brand adds nothing or
detracts from the value of a basic product than a brand will lack equity or
even have negative equity. Brand evokes a strong set of belief and values like
the ‘Mercedes’ stands for high technology, performance, and success.
David
Aaker distinguished five levels of a customer attitude toward a brand, from
lowest to highest:
1. Customer will change brands for price reasons, so there
is no brand loyalty.
2. Customer is satisfied so there is no reason to change the
brand.
3. Customer is satisfied with the product and would incur
costs by changing brand.
4. Customer values the brand and sees it as a friend.
5. Customer is devoted the brand.
Brand equity is highly related to how many customers are
in classes 3, 4 or 5. Customers pay more for a strong brand. The extent to which
customers are willing to pay more for a particular brand is measure of brand
equity. High brand equity provides more bargaining power to the company with
distributors, suppliers and interested groups. The brand offers the company
strong defense against price competition. A strong brand creates trust,
confidence, comfort and reliability in customer’ mind. Lays in FMCG sector and
the Rolex in the durable category are the world’s most admired brands.
Comments
Post a Comment