FACTORS AFFECTING
DESIGNING OF A MARKETING ORGANISATION
1. Marketing
Objectives of the Company: The marketing objectives of the company substantially influence the
marketing organisation. These objectives may pertain to desired market share
desired profit/sales, desired position in the industry etc. Organisation should
be designed to achieve such objectives.
(2) Size of the
Enterprise: If
the size of the enterprise is small, there will be lesser number of consumers
and Market and therefore, the marketing organisation will be simple. If the
sized of the enterprise is large, there will be mass production with vast markets
and customers.
(3) Area of
Operations: The
area of marketing operations may be local, regional, national or global. The
larger the marketing operations, the more complex the marketing organisation
would be able to explore new markets or to meet the needs of the customers.
(4) Nature of
Products: Companies
who deal in consumer durable or product which are simple to operate need not
look for sales people with specialized knowledge when organizing marketing
set-up. On the other hand, product such as air-conditioners, fridge, industrial
machines plants and computers require that marketing people must have the
functional knowledge about the equipment before marketing them.
(5) Numbers of
Product: Marketing
organisation would be simple if company deals only in a single product. With
the increasing number of products it becomes complex.
(6) Nature of Market: The number and size of market is
another factor which influences decision regarding the type of marketing
organisation that a company should adopt. If there are many markets located at
different geographical areas, the company may have no choice but to have
separate marketing organisation for different markets.
(7) Distribution
Channel: Channel
decision of the enterprise also affects the marketing organisation. If the
company is interested in selling its production directly to the customers it
will establish its own selling outlets and marketing organisation would be
larger. If the company uses larger number of intermediaries, the organisation
structure would be smaller.
(8) Management
Approach: If
the attitude of the management is to closely monitor the marketing operations,
it will centralize all the marketing operations at the headquarters of the
company but if the attitude of the management is to decentralize marketing
operation, the structure will be more complex as marketing function would be
transferred to the regional offices.
(9) Price of the
Product: If
the price of the product is high, like air-conditioners, cars, etc. there will
be lesser number of customers. Hence, the structure will be simple. In case of
low price products, there will be large number of customers therefore the
structure will be larger.
(10) Environment: The environment in which it
operates also influences marketing organisation. For an enterprise, environment
is consisting of economic, social, political, legal and cultural factors. These
factors impinge on all operations of the firm including marketing.
(11) Technological
Advancement: The
marketing organisation is also affected by the information processing and
communication technology. The use of computers have replaced human beings by
machine for information processing enables lesser number of supervisor and
managers are required for supervision and control and greater decentralization
in decision making. This has resulted in reduction in intermediate levels and
flatter structure in place of taller structures.
(12) Financial
Strength of the Company: This factor influence a great deal the number of position/ departments to
be created. Creation of a new department require additional personnel, space
and equipment that a company with sound financial position can afford.
(13) Competition: The state of competition
prevailing in the market also affects the marketing structure. If the competition
is intense, there would be more decentralization and structure would be more
flat to meet the customer’ requirement promptly. In case of less competition,
there would be taller structure.
(14) Others: Besides the above factors,
marketing strategies of the company, managerial capabilities, and trends in the
industry regarding organisational structure may also affect designing a
marketing organisational.
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